Effective Date: August 25, 2026

Welcome to oaklinecounseling.com, the website of Oakline Counseling, LLC (“Oakline Counseling,” “Oakline,” “we,” “us,” or “our”). By accessing or using this website, you agree to these Terms of Use (“Terms”). If you do not agree with these Terms, please do not use this website.

1. No Therapist–Client Relationship

The information provided on this website is for general informational and educational purposes only. Visiting this website, submitting a contact form, sending an email, requesting an appointment, or otherwise communicating with Oakline Counseling does not by itself create a therapist-client, counselor-client, or other professional relationship. A professional counseling relationship is established only after Oakline Counseling has accepted you as a client and the required intake, informed consent, and related practice documents have been completed.

2. Not a Substitute for Professional Care

Information provided on this website is not intended to provide individualized mental health advice, diagnosis, treatment, or other professional healthcare services. Decisions regarding your mental health should be made in consultation with an appropriately qualified healthcare or mental health professional who is familiar with your individual circumstances. Information on this website should not be used as a reason to disregard professional advice or delay seeking appropriate care.

3. Crisis and Emergency Information

This website is not intended for crisis or emergency situations, and Oakline Counseling does not provide emergency services through this website, email, or website contact forms.

If you are experiencing a mental health emergency, are in immediate danger, or are having thoughts of harming yourself or someone else:

• Call or text 988 to reach the Suicide & Crisis Lifeline.

• Call the Georgia Crisis and Access Line (GCAL) at 1-800-715-4225.

• Call 911 or go to the nearest hospital emergency department.

Oakline Counseling does not continuously monitor website submissions, voicemail, or email. These methods of communication should not be used when immediate assistance is needed.

4. Eligibility and Location of Services

Oakline Counseling provides professional counseling services in accordance with applicable professional licensing laws and regulations. For telehealth services, clients generally must be physically located at the time of the session in a state or jurisdiction in which their treating clinician is legally authorized to provide services. Submitting an appointment request does not guarantee eligibility for services or acceptance as a client. Oakline Counseling reserves the right to determine whether its services are clinically, professionally, or legally appropriate for a prospective client.

5. Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation or the ability of others to use it. You agree not to:

• Attempt to gain unauthorized access to any portion of this website, its systems, accounts, or connected services.

• Use the website in a manner that could damage, disable, interfere with, or place an unreasonable burden on its operation.

• Use automated systems, scraping tools, bots, or similar methods to collect website content without prior written permission.

• Submit intentionally false, fraudulent, misleading, threatening, or unlawful information through website forms.

• Use website content in a way that violates applicable copyright, trademark, privacy, or other laws.

6. Intellectual Property

Unless otherwise indicated, the content of this website, including written material, graphics, logos, branding elements, photographs, page designs, and other original materials, is owned by or licensed to Oakline Counseling, LLC and is protected by applicable intellectual property laws. Website content may be viewed, downloaded, or printed for your personal and non-commercial use. You may not reproduce, republish, distribute, modify, sell, commercially exploit, or create derivative works from Oakline Counseling's original website content without prior written permission.

7. Third-Party Websites and Services

This website may contain links to websites, scheduling systems, client portals, payment processors, educational resources, or other services operated by third parties. Oakline Counseling may provide these links for convenience or to facilitate services. However, third-party websites and services operate independently and may have their own terms of use, privacy practices, and security policies. Oakline Counseling is not responsible for the content, availability, privacy practices, or operation of third-party websites or services that we do not control.

8. Electronic Communications

Oakline Counseling may make email, website forms, telephone, secure client portals, and other electronic communication methods available for your convenience. Please use discretion when communicating electronically. You should not send highly sensitive clinical, medical, or personal information through ordinary email or general website contact forms unless specifically instructed to do so. Once you become a client, Oakline Counseling may provide access to a secure client portal or other designated method for communicating sensitive information. For information regarding the handling of protected health information in connection with professional services, please review our Notice of Privacy Practices.

9. Privacy

Your privacy is important to Oakline Counseling. Use of this website is also subject to our: Privacy Policy and Notice of Privacy Practices. The Privacy Policy explains how information associated with your use of the website may be collected, used, and handled. The Notice of Privacy Practices explains how protected health information may be used and disclosed in connection with healthcare services and describes certain rights you may have regarding that information. Where applicable, these policies are incorporated into these Terms by reference.

10. Accuracy and Availability of Website Information

Oakline Counseling makes reasonable efforts to provide helpful and accurate information through this website. However, website information may occasionally become outdated, incomplete, or inaccurate. Information regarding services, availability, fees, insurance participation, scheduling, clinicians, policies, or other practice matters may change. Information displayed on this website does not constitute a guarantee that a particular service, appointment time, treatment option, or other resource will be available. We may modify, suspend, or discontinue portions of the website at any time.

11. Disclaimer of Warranties

This website is provided on an “as is” and “as available” basis. To the extent permitted by applicable law, Oakline Counseling makes no guarantee that the website will always be available, uninterrupted, completely secure, or free from errors or technical problems. Nothing contained on this website constitutes a guarantee regarding clinical outcomes, treatment results, or the suitability of counseling services for any particular individual.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Oakline Counseling, LLC and its owners, clinicians, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from your access to or use of this website. Nothing in these Terms is intended to limit any responsibility that cannot legally be limited or excluded under applicable law.

13. Changes to These Terms

Oakline Counseling may revise these Terms periodically to reflect changes in our website, practices, services, or applicable requirements. When changes are made, the Effective Date at the top of this page may be updated. Your continued use of the website following the publication of revised Terms constitutes your acceptance of those Terms.

14. Governing Law

These Terms and your use of this website are governed by the laws of the State of Georgia, without regard to conflict-of-law principles, except where applicable federal law provides otherwise. Any legal proceeding relating specifically to use of this website will be handled in a court of competent jurisdiction as permitted by applicable law.

15. Contact Us

If you have questions regarding these Terms of Use, please contact:

Oakline Counseling, LLC
Email:info@oaklinecounseling.com
Website: www.oaklinecounseling.com