Privacy Policy
Effective Date: August 26, 2026
Oakline Counseling, LLC (“Oakline Counseling,” “Oakline,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and handled when you visit oaklinecounseling.com or communicate with us through this website.
This Privacy Policy applies to information associated with your use of the Oakline Counseling website. Information created or maintained as part of a professional counseling relationship may be subject to additional privacy protections, including the Health Insurance Portability and Accountability Act (“HIPAA”). Please review our Notice of Privacy Practices for information regarding the use and disclosure of protected health information.
Information You Provide to Us
You may choose to provide personal information when you:
Submit a contact or inquiry form
Request or schedule a consultation or appointment
Communicate with Oakline Counseling by email or other electronic means
Provide information through another feature available on the website
Depending on how you interact with the website, this information may include your name, email address, telephone number, and other information you voluntarily provide.
Please avoid submitting highly sensitive clinical or medical information through general website forms or ordinary email unless specifically instructed to do so.
Information Collected Automatically
When you visit this website, certain technical information may be collected automatically through our website platform and related technologies.
This information may include:
Browser, device, and network information
Internet Protocol (IP) address
Pages visited and interactions with the website
Referring websites or pages
Approximate location information derived from technical data
Dates, times, and duration of website visits
Oakline Counseling may use this information to understand website traffic, maintain and improve the website, identify technical issues, and understand how visitors interact with the site.
Cookies and Similar Technologies
This website is hosted by Squarespace, which may use cookies and similar technologies to operate the website, provide necessary functionality, and collect website analytics.
Necessary cookies may be used to ensure that the website functions properly. Depending on the website settings and your preferences, analytics or performance cookies may also be used to better understand website traffic and visitor activity.
You may be able to control certain cookies through your browser settings or through a cookie preference tool when one is available on the website. Disabling certain cookies may affect the functionality of some parts of the site.
How We Use Information
Oakline Counseling may use information collected through the website to:
Respond to questions, inquiries, or requests
Assist with scheduling or consultation requests
Provide information about our counseling services
Operate, maintain, and improve the website
Monitor website performance and usage
Protect the website and our systems from misuse or security threats
Comply with applicable legal or regulatory obligations
We do not use information submitted through the website to establish a therapist-client relationship solely by virtue of receiving an inquiry or website submission.
Third-Party Service Providers
Oakline Counseling may use third-party service providers to support the operation of the website and our business. These may include website hosting, analytics, scheduling, communications, client portal, payment, or other technology providers.
These third parties may receive information necessary to provide their services and may maintain their own privacy policies and terms governing their use of information.
Our website may also contain links to websites or services operated by third parties. Oakline Counseling is not responsible for the privacy practices, security, or content of websites that we do not control.
Protected Health Information
This Privacy Policy is intended primarily to address information associated with your use of the Oakline Counseling website.
If you become a client of Oakline Counseling, certain information related to your counseling services may constitute protected health information (“PHI”) and may be protected by HIPAA and other applicable federal or state privacy laws.
Our practices concerning PHI are described separately in our Notice of Privacy Practices.
Electronic Communications
Email and general website communications may not provide the same level of privacy and security as a designated secure client portal or other secure communication method.
Please do not use general website forms or ordinary email for emergencies or to send highly sensitive clinical information.
If you are an established client and need to communicate confidential information, please use the communication method provided or recommended by Oakline Counseling.
Data Security
Oakline Counseling takes reasonable administrative and technical measures intended to protect information associated with the website from unauthorized access, use, alteration, or disclosure.
However, no website, electronic communication method, or internet transmission can be guaranteed to be completely secure.
Your Choices
You may choose not to provide personal information through the website. However, doing so may limit our ability to respond to an inquiry or provide certain website-based services.
You may also adjust your browser settings to restrict or delete cookies. Where a cookie preference tool is available, you may use it to manage applicable cookie preferences.
Changes to This Privacy Policy
Oakline Counseling may update this Privacy Policy periodically to reflect changes in our website, technology, services, or legal requirements.
When changes are made, the Effective Date at the top of this page will be updated.
Contact Us
If you have questions about this Privacy Policy or the privacy practices associated with this website, please contact:
Oakline Counseling, LLC
Phone: 404-593-0927
Email:admin@oaklinecounseling.com
Website: https://www.oaklinecounseling.com