We believe you should feel informed and comfortable with the practical side of your care. Below, you’ll find information about session rates, payment options, insurance and out-of-network benefits, as well as our cancellation and appointment policies.
Insurance & Out-of-Network Benefits
Oakline Counseling is currently an out-of-network provider, which means payment is due in full at the time services are provided. Depending on your insurance plan, you may be eligible for out-of-network benefits that reimburse you for a portion of your counseling expenses.
We encourage you to contact your insurance provider directly to learn more about your specific coverage and reimbursement benefits. If your plan includes out-of-network mental health benefits, Oakline Counseling can provide you with a superbill that you may submit to your insurance company for possible reimbursement.
Please note that reimbursement is determined by your insurance provider and is not guaranteed by Oakline Counseling.
Rates
Initial Intake & Assessment
Individual Intake & Assessment — $200
60 minutes
Couples/Family Intake & Assessment — $225
60 minutes
Ongoing Counseling
Individual Therapy — $150
55 minutes
Couples/Family Counseling — $200
55 minutes
Extended Individual, Couples, or Family Session — $245
90 minutes
Corporate Wellness & Consultation: Rates and session length are customized based on the needs of the organization. Please contact us for additional information.
Clinical services provided beyond the scheduled session time may be billed proportionally based on the applicable session rate.
Clinical phone consultations lasting more than 10 minutes may also be billed proportionally based on the standard individual session rate.
Payment Accepted:
Cash Check HSA (Health Savings Account)
FSA (Flex Spending Account), and all major credit cards as forms of payment.
* Full payment is due at time of service.
Cancellation Policy
We understand that unexpected circumstances may arise and you may occasionally need to cancel or reschedule an appointment. Because your appointment time is reserved specifically for you, we ask that cancellations or rescheduling requests be made at least 24 hours in advance.
Appointments canceled with less than 24 hours’ notice may be charged the full session fee. Missed appointments may also be charged the full session fee.
Exceptions may be considered in cases of emergency or other extenuating circumstances.
Some questions to ask your insurance company:
If I receive mental health services from an out-of-network provider, how much does my plan cover?
Do I need to get approval prior to meeting with an out-of-network provider?
How do I submit a claim for mental health services from an out-of-network provider? What specific information is needed?
The No Surprises Act and Good Faith Estimate
Under the federal No Surprises Act, individuals who do not have health insurance or who choose not to use insurance to pay for services have the right to receive a Good Faith Estimate of the expected cost of their care.
If you request a Good Faith Estimate, or schedule services at least 3 business days in advance, Oakline Counseling will provide an estimate of the expected charges for your services.
Because the length and frequency of psychotherapy vary based on each client’s individual needs, it may not always be possible to determine in advance how many sessions will be appropriate. Your Good Faith Estimate will reflect the expected cost of the services discussed with your therapist based on your anticipated treatment needs and Oakline Counseling’s current rates.
A Good Faith Estimate is not a contract and does not require you to receive services from Oakline Counseling. It is also not a prediction or recommendation regarding the number of therapy sessions you may need. You and your therapist will continue to discuss your treatment needs, goals, and frequency of services throughout your care, and you may discontinue therapy at any time.
If you receive a bill from Oakline Counseling that is at least $400 more than the amount listed on your Good Faith Estimate, you may be eligible to dispute the bill through the federal patient-provider dispute resolution process.
For more information about your rights under the No Surprises Act or the Good Faith Estimate process, visit the Centers for Medicare & Medicaid Services (CMS) at cms.gov/medical-bill-rights.
